VIC, NSW & ACT Delivery Delays
Australia Post is our chosen delivery partner, and due to the COVID-19 lockdown restrictions across multiple states, they are dealing with unprecedented parcel volumes across their network. We have taken steps to process and dispatch orders early, however with the additional volumes, we acknowledge that delivery wait times are taking longer than usual, and your order may arrive outside the original estimated delivery timeframe.
For further information on how COVID-19 is affecting Australia Post’s delivery timeframes, please click their link HERE.
We recommend that when you receive your tracking information from Australia Post that you monitor your order using their tracking tool or mobile app for the most accurate information. Click HERE to track your delivery order.
We appreciate your patience and understanding. We are working to get your parcel to you as quickly as possible and continue to make regular, critical updates to our logistics and supply chains to meet demand whilst adhering to health and safety measures.