Keeping our team and customers safe

At Campion Education we are committed to providing a safe and secure environment for our customers, suppliers and staff, to ensure their safety and well-being during this pandemic. This means some important changes to the way we normally do things.

Retail Service Centres

For NSW customers, masks are mandatory in our Retail Service Centres. Our Artarmon office is currently closed due to the recent Greater Sydney lockdown. 

For VIC customers, our Melbourne Metro, Ballarat & Geelong retail service centres are currently closed due to the Victorian lockdown. Our Warrnambool & Shepparton retail service centres are open to regional customers only and we are following all COVID-19 protocols. You must wear a mask and it is mandatory to sign in via the Service Victoria App when visiting our Retail Service Centres.

Our other national retail service centres are currently open to the public.

Please check your local retail service centre’s opening hours before coming into store. 

Our teams are always happy to assist you. With the current COVID-19 restrictions in place, there may be longer waiting times. We thank customers in advance for their patience.

Save time. Don’t wait in line. Order online.

Orders can be placed online for home delivery and we encourage you to order online to avoid possible waiting times in-store.

Our retail stores are now operating with the following changes in place:

 

 

If you are feeling unwell and have any flu-like symptoms, including fever, cough, sore throat, shortness of breath, we kindly ask that you do not enter into our store.

Phone Customer Support

Our phone customer support teams are available to assist customers as usual.

Due to current Covid restrictions to our customer support centre teams, there may be some slight additional delays with our team members being able to answer your telephone queries.

We do expect a large number of calls during January and appreciate your patience during this time.

You can also email our support team on help@campion.com.au. In peak times, there may be some delays in responding to your enquiry, however our support team will be doing everything we can to help service you as quickly and effectively as possible. Thank you for your ongoing support..

Online Orders

You can purchase digital resources, textbooks and stationery as usual on our online ordering website and have your products delivered to a post office, your work, or your home.

Deliveries

We are working hard to ensure you receive your delivery as quickly as possible. To reduce the risk of COVID-19, our warehouse team will be working extended hours to ensure physical distancing and allow for additional hygiene and cleaning to occur.  We thank you for your patience.

Schools

Campion Education is committed to assisting schools to provide educational services during this time. We understand that there may be changes to the way you usually deliver educational resources to your students, and we are here to help in any way you need, whether that be digital eBooks, print textbooks, interactive publisher support, MyConnect digital or another solution.

Campion Education has access to a broad range of products, services and capabilities to deliver learning materials to schools, and we want to make sure we can support you in the best way we can. Please get in touch for advice or assistance.