Support for Schools

We know how important it is to keep things running smoothly in the classroom.

We’ve put together some quick reference guides for teachers and ICT staff so that you can quickly sort things out and get your class back on track.

Accessing Campion MyConnect

There are two options for teachers to use Campion MyConnect

App

Our app provides you with the same experience as your students. You can see eBbooks the same way as your students see them.

Online Browser

The online browser version provides additional functionality for teachers, including:

  • Ability to reset student passwords
  • Ability to fix locked devices

Select the device you are using below and download the Campion MyConnect app

Download for Windows (Laptop/Tablet/Desktop)

The minimum recommended device is an i3 processor with 4GB of memory, 10GB of free disk, and a screen resolution of 1280 x 1024 running on Windows7 or above.

windows-logo
Download for iPads

The minimum recommended device is an iPad3/iPad mini retina running on iOS 7.1

Please note that the use of iPhones is not recommended with this app.

When downloading, you may be prompted for your Apple ID and password, please enter these as you would for any other app you download. The Campion MyConnect app is free

iPad download
Download for Android

The minimum recommended device is a Galaxy Tablet 10″ running on Android OS 4.4 (Kit Kat).

Please note MyConnect will only work on tablets that have a screen that is 10 inches or more.

When you are downloading you may be prompted to enter your Google GMail ID and password, like you would for any other app. The Campion MyConnect app is free.

Android download
Download for MacBook / iMac

The minimum recommended device is an i5 processor with 4GB of memory, and 200GB of free disk, running on Apple Mac 10.9 (Maverick).

MacOS download

Go to Campion MyConnect log in page

This will take you to the online browser log in page for Campion MyConnect

Enter the User Name and Password you have been provided by Campion or your school administrator.

Using Campion MyConnect

Your library

This video provides an overview of the features in your Campion MyConnect library and explains how to use them.

Your reading view 

This video shows you how to navigate and use the reading features when you’re reading your eBooks in the Campion MyConnect app.

Adding bookmarks and drawings to an eBook

Here we show you how to bookmark a page that you want to come back to later and how to make drawings within an eBook.

How to highlight sections of text 

This video shows you how to highlight sections of text in an eBook within Campion MyConnect.

How to add notes in an eBook

Here we show you how to add notes to a section of text or page in an eBook in Campion MyConnect.

Helping students

If students forget their username or password, these can be reset from your Teacher Dashboard in your online browser version of Campion MyConnect.

Log in here

Step 1.

Click on Student to find the correct student.

Step 2.

Click Edit on the student line

Step 3.

  • Discuss and agree on the new password with the student
  • Edit or reset the student details as required.
  • The system does not send the student their new details, so ensure that you advise the student of their new details before saving and closing.
  • DO NOT use the Generate button
  • Click SAVE at the bottom of the form

If students have activated their Campion MyConnect app on more than 4 devices, they may find their account becomes locked. You can deactivate their devices so that they can log in and begin using their account again.

You can deactivate their from your Teacher Dashboard in your online browser version of Campion MyConnect.

Log in here

Step 1.

Once logged in, click on your profile in the top right-hand corner and select ‘Management Console.’

Step 2.

Select the tab titled ‘Student Activations’.

Step 3.

Filter the devices by student user name / email address, to find all the affected student’s devices.

Step 4.

Select the devices you wish to deactivate by ticking the boxes alongside each device.

Then click the ‘Deactivate All’ button.

The student’s devices will be deactivated. They can then log back into the Campion MyConnect app on the device they are using and commence using the app again.

IT Administrators

Go to Campion MyConnect log in page

This will take you to the online browser log in page for Campion MyConnect

Enter the User Name and Password you have been provided by Campion.

Pre-install

We recommend that you download all apps and native files to all your IT admin staff, key elearning leaders and relevant school staff before releasing the apps to students.
By familiarising yourself on the platform and testing it in your environment will minimise the risk of new issues and maximise the success of the rollout.

Proxy settings

MyConnect is a software as a service (SAAS) and application solution. In some circumstances, certain proxy settings will need to be allowed for the solution to be granted access. Currently these are:

  • myconnectshop.campion.com.au
  • http://s3-ap-southeast-2.amazonaws.com/
  • http://stcn-myconnect-mg127.staticmbx.com/
  • http://pvt-myconnect-mg127.staticmbx.com/
  • http://nuclei.getmagicbox.com/
  • https://nuclei.getmagicbox.com/

 

Minimum device specifications

For all devices, ensure your students and staff are connected to a WiFi (i.e. at home) or school network which has an active internet connection.

iPad Device
Minimum recommended device is an iPad3/iPad mini retina running on iOS 8
iPhones are not recommended with this app

Android Device
Minimum recommended device is a Galaxy Tablet 10″ running on Android OS 5 (Lollipop)

PC / Laptop/ Tablet (Running Microsoft Windows)
Minimum recommended device is an i3 processor with 4GB of memory, 250GB of free disk, and a screen resolution of 1280 x 1024 running on Windows7 or above

Mac device (Running MAC OS)
Minimum recommended device is an i5 processor with 4GB of memory, and 200GB of free disk, running on Apple Mac 10.11 (Maverick)

Online Browser version
Minimum browsers include Internet Explorer-10, Internet Explorer -11 (Edge format), Google Chrome-37 and above, Firefox-32 and above, and Safari-5.1 and above

If students forget their username or password, these can be reset from your Teacher Dashboard in your online browser version of Campion MyConnect.

Log in here

Step 1.

Click on Student to find the correct student.

Step 2.

Click Edit on the student line

Step 3.

  • Discuss and agree on the new password with the student
  • Edit or reset the student details as required.
  • The system does not send the student their new details, so ensure that you advise the student of their new details before saving and closing.
  • DO NOT use the Generate button
  • Click SAVE at the bottom of the form

If students have activated their Campion MyConnect app on more than 4 devices, they may find their account becomes locked. You can deactivate their devices so that they can log in and begin using their account again.

You can deactivate their from your Administrator Dashboard in your online browser version of Campion MyConnect.

Log in here

Step 1.

Once logged in, click on your profile in the top right-hand corner and select ‘Management Console.’

Step 2.

Select the tab titled ‘Student Activations’.

Step 3.

Filter the devices by student user name / email address, to find all the affected student’s devices.

Step 4.

Select the devices you wish to deactivate by ticking the boxes alongside each device.

Then click the ‘Deactivate All’ button.

The student’s devices will be deactivated. They can then log back into the Campion MyConnect app on the device they are using and commence using the app again.